HIM Record Coordinator-ROI/Birth Registration

Presbyterian System Services • Albuquerque, NM

4d • Onsite

About The Position

The HIM Record Coordinator serves as the departmental representative for Birth Registration and Release of Information (ROI), handling and releasing complex patient information in compliance with federal and state regulations and HIPAA guidelines. The role also acts as a liaison for mothers of newborns and facilitates birth registration. This position is based at Presbyterian Hospital in Albuquerque, New Mexico, and works day shifts.

The coordinator is a primary contact for patients, physicians, and public inquiries about clinical information processes. Duties include processing requests and releases, registering newborns in the New Mexico Vital Records systems, entering newborn and mother information into Presbyterian’s accounting and disclosure system, and preparing reports and required forms. The role requires strong customer relations, professional communication, organization, computer literacy, and the ability to work with minimal supervision. Occasional travel to other sites may be required.

Requirements

• Associate degree or specialized training; college-level courses are preferred.
• Six months to one year of experience in a health or healthcare setting is required, preferably in an acute-care hospital or HIM environment.
• Specialized training in HIPAA compliance and Release of Information is required.
• Must be a New Mexico notary or obtain certification within three months of hire.
• Must be well organized and computer literate.
• Must be able to function with minimal supervision.

Nice To Haves

• Customer service skills are preferred.
• Experience in an acute-care hospital or HIM environment is preferred.

Responsibilities

• Serve as the primary contact for patients, physicians, and public inquiries concerning clinical information processes.
• Process inquiries and release information in accordance with federal and state regulations and HIPAA guidelines.
• Provide customer service during heavy public interaction and maintain effective relations with internal and external customers.
• Communicate professionally through multiple telephone lines, fax, written communication, and in person.
• Abstract statistical information and enter it into New Mexico Vital Records systems.
• Register babies born in Presbyterian Healthcare Services facilities with Santa Fe and Childcare Services, and mail collected hard-copy information.
• Enter newborn and mother information into the Presbyterian accounting and disclosure system.
• Prepare weekly, monthly, and year-end reports for Child Support and Vital Statistics in Santa Fe.
• Update and note the Media account when a newborn’s name changes.
• Prepare appropriate forms for paternities and proofs of birth.
• Obtain New Mexico notary certification within three months of hire if not already certified.
• Travel occasionally to other sites as required.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Group term life insurance
• Optional voluntary benefits
• Employee Wellness rewards program, with opportunities to earn gift cards through wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree