Birth Registration Manager
About The Position
The Utah Department of Health & Human Services is seeking a Health Program Manager II to lead its birth registration team within the Vital Records and Statistics team. The position supervises two team members and manages birth and fetal death registration, hospital site audits, and support for statewide vital statistics systems. It also provides technical and procedural assistance to system users, supports data quality and specialized filings, and trains hospital staff and other stakeholders. The position is hybrid, with DHHS telework eligibility after the training period, and is based in Salt Lake City, Utah. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. State employees must reside in Utah or be relocating there within 30 days of their start date. A criminal history check is required.
Requirements
- Strong leadership experience and experience supervising staff.
- Ability to work collaboratively and independently to complete tasks.
- Strong communication, mediation, and customer service skills.
- Strong understanding of technology and basic data skills.
- Research and policy decision-making skills.
- Ability to travel for hospital site audits and state regional meetings while adhering to professional standards and vehicle policies.
- Excellent organizational skills and attention to detail.
Nice To Haves
- Knowledge of medical terminology and record-keeping procedures.
- Knowledge of Utah vital statistics statutes and rules, privacy rules, and state record retention schedules.
- Experience with different reporting tools.
- Experience conducting on-site medical audits, compliance reviews, or medical record reviews.
- Experience creating educational newsletters, training materials, or online tutorials for external stakeholders.
- Bilingual Spanish and English.
Responsibilities
- Lead the birth registration team and supervise two team members.
- Screen, register, and image birth outcomes and fetal deaths, and support voluntary declarations of paternity using medical terminology and record-keeping knowledge.
- Provide technical and procedural support to application users, respond to complex inquiries, mediate difficult registration scenarios, and explain OVRS statutes and policies.
- Review and resolve data quality query reports, address missing or erroneous data, and ensure annual statistical cutoffs are met accurately.
- Assist with unassisted home birth filings and delayed birth certificates, and process daily non-amendment requests using verification tools.
- Develop educational materials, deliver presentations at regional meetings, assist with online tutorials, and train hospital staff and stakeholders on registration procedures.
- Schedule and conduct on-site hospital audits of worksheets and medical records, review compliance, and provide post-audit feedback and reports within designated timeframes.
- Publish educational newsletters for facility users and maintain weekly activity logs for supervisory review.
- Travel statewide to train birthing facility staff on system data accuracy, attend regional meetings and conduct hospital audits, and occasionally travel out of state.
- Perform additional duties supporting data users in other office units.
Benefits
- Eligible for a full benefits package.
- Job stability and employment security within a well-established organization.
- Career growth and opportunities for leadership.
- Meaningful work that benefits the community.
- Supportive work environment emphasizing cooperation and mutual support.
- Work-life balance is described as an important part of the organization's culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
