Birth Registration Manager

State of Utah•Salt Lake City, UT

4d•Hybrid

About The Position

The Utah Department of Health & Human Services is hiring a full-time Health Program Manager II to lead its birth registration team within the Vital Records and Statistics team. The role manages birth and fetal death registration, supports statewide vital statistics systems, conducts hospital site audits, and helps ensure accurate and fair public health records. The position supervises two team members and provides technical and procedural assistance to application users, hospitals, and other stakeholders. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is hybrid and eligible for DHHS telework after the training period; eligibility and arrangements may change at agency management’s discretion. The work location is 288 North 1460 West, Salt Lake City, Utah. State employees must reside in Utah or be relocating there within 30 days of their start date. Statewide travel for training and hospital audits is required, with occasional out-of-state travel. A criminal history check is required; a drug test is not required.

Requirements

Strong leadership experience and experience supervising staff.
Ability to work effectively both with a team and independently.
Strong communication, mediation, and customer service skills.
Strong understanding of technology and basic data skills.
Research and policy decision-making skills.
Ability to travel for hospital site audits and state regional meetings while adhering to professional standards and vehicle policies.
Excellent organizational skills and attention to detail.
Must reside in Utah or be in the process of relocating to Utah within 30 days of the start date.
Must successfully pass a criminal history check.

Nice To Haves

Knowledge of medical terminology and record-keeping procedures.
Knowledge of Utah vital statistics statutes and rules, privacy rules, and state record retention schedules.
Experience with different reporting tools.
Experience conducting on-site medical audits, compliance reviews, or medical record reviews.
Experience creating educational newsletters, training materials, or online tutorials for external stakeholders.
Bilingual Spanish and English.

Responsibilities

Lead the birth registration team and supervise two team members.
Screen, register, and image birth outcomes and fetal deaths, and support voluntary declarations of paternity using medical terminology and record-keeping knowledge.
Provide technical and procedural support to application users, handle complex inquiries, mediate difficult registration scenarios, and guide users on OVRS statutes and policies.
Review and resolve data quality query reports, address missing or erroneous values, and ensure annual statistical cutoffs are met accurately.
Assist customers with unassisted home birth filings and delayed birth certificates, and process non-amendment requests daily using verification tools.
Develop educational materials, deliver presentations at regional meetings, assist with online tutorial development, and train hospital staff and stakeholders on registration procedures.
Schedule and conduct on-site hospital audits of worksheets and medical records, review compliance, and provide timely post-audit feedback and reports.
Publish educational newsletters for facility users and maintain weekly activity logs for supervisory review.
Travel statewide to train birthing facility staff on system data accuracy, with occasional out-of-state travel.
Perform additional duties supporting data users across other office units.