HIM Record Coordinator-ROI/Birth Registration

Presbyterian Healthcare Services•New York, NY

5d•$16 - $26•Onsite

About The Position

The HIM Record Coordinator serves as the departmental representative for Birth Registration and Release of Information (ROI), handling and releasing complex patient information in compliance with federal and state regulations. The coordinator is a liaison for mothers of newborns and facilitates birth registration. Based at Presbyterian Hospital, this is a full-time, non-exempt position working day shifts. The coordinator is the primary contact for patients, physicians, and other public inquiries about clinical information processes. The role involves processing requests and releasing information, supporting substantial public interaction, and maintaining strong customer relations. It also includes registering newborns in New Mexico Vital Records systems, entering newborn and mother information into Presbyterian systems, and preparing reports and required documentation. The position requires an associate degree or specialized training; college-level courses are preferred. Six months to one year of experience in a healthcare setting is required, preferably in an acute-care hospital or Health Information Management (HIM). Customer service skills are preferred, and specialized training in HIPAA compliance and Release of Information is required. The employee must be a New Mexico notary or obtain certification within three months of hire. Occasional travel to other sites may be required. Benefits-eligible employees receive medical, dental, and vision coverage; short- and long-term disability; group term life insurance; and other optional voluntary benefits. Presbyterian also offers an employee wellness rewards program with opportunities to earn gift cards through wellness activities.

Requirements

Associate degree or specialized training; college-level courses are preferred.
Six months to one year of experience working in a health or healthcare setting.
Specialized training in HIPAA compliance and Release of Information is required.
Must be a New Mexico notary or obtain certification within three months of hire.
Must be well organized and computer literate.
Must be able to function with minimal supervision.

Nice To Haves

Experience in an acute-care hospital environment or HIM.
Customer service skills.
College-level courses.

Responsibilities

Serve as the primary contact for patients, physicians, and public inquiries concerning clinical information processes.
Process inquiries and release complex patient information in accordance with federal, state, and HIPAA guidelines.
Interact with internal and external customers regarding release-of-information requests while maintaining a high standard of customer relations.
Communicate professionally by multiple telephone lines, fax, written communication, and in person.
Abstract statistical information and register babies born at a Presbyterian/CNM PHS facility in New Mexico Vital Records systems; provide information to Santa Fe and Childcare Services and mail required hard-copy information.
Enter newborn and mother information into the PHS accounting and disclosure system.
Manually prepare and submit weekly, monthly, and year-end reports to Child Support and Vital Statistics in Santa Fe.
Update and annotate the Media account when a newborn's name changes.
Prepare appropriate forms for paternities and proofs of birth.
Perform other duties as assigned.