Birth Registrar

UPMC•Pittsburgh, PA

2d•Onsite

About The Position

The Birth Registrar works under the general direction of department leadership in Patient Access at UPMC Magee-Women's Hospital. The role is split between clerical work and data entry for the birth registry and visiting patient rooms to speak with new parents and obtain the baby's name for birth certificate entry. The employee will also be cross-trained to support Outpatient Registration, Labor and Delivery, and the Emergency Department. The position works evening shifts from 3:00 p.m. to 11:30 p.m. on varying weekdays, weekends, and holidays. The ideal candidate has strong customer service skills and clear, legible handwriting for completing documents and forms.

Requirements

High school graduation or equivalent.
Experience using personal computer-based applications and other office equipment, with proficient typing skills.
Excellent interpersonal, written, and verbal communication skills.
Initiative to work productively with minimal supervision and ability to work well under pressure.
Strong customer service skills and clear, legible handwriting.

Nice To Haves

Two years of experience in a medical, billing, fiscal, or customer service function.
Medical terminology experience.
Experience with third-party health care coverage.

Responsibilities

Complete the Acknowledgement of Paternity form with the mother.
Operate and efficiently use systems and office equipment.
Generate and complete applicable forms and communications, and obtain signatures for consent to treatment and financial responsibility in accordance with HIPAA rules and regulations.
Interview postpartum patients and verify and collect information needed to complete birth certificate worksheets; enter the information through the online DAVE system in accordance with state-mandated guidelines.
Enter Hepatitis B vaccine information into DAVE using the daily Hepatitis B log.
Perform corrections for vital statistics.
Complete the MA-112 form with the mother when applicable.
Respond to billing and patient inquiries related to the birth registry process, including walk-in requests for information about birth records for passports or birth certificates.
Support UPMC core values and guiding principles, follow departmental policies, procedures, and goals, and demonstrate dignity and respect in daily interactions.
Cross-train to support Outpatient Registration, Labor and Delivery, and the Emergency Department.