Registrar

Arizona General Hospital • Mesa, AZ

2d • $18 - $22

About The Position

The Registrar provides clerical support to professional caregivers by managing patient registration functions. The role includes registration and preregistration, insurance verification, financial assistance information, and point-of-service collections. The Registrar accurately enters and maintains patient information and financial transaction records, handles sensitive third-party credit card information in accordance with applicable processes, and maintains confidentiality and compliance with financial regulations. The work supports timely patient care and efficient hospital operations.

Requirements

• High school graduate or GED.
• Previous experience in a clerical setting.
• Typing speed of 30 words per minute.
• Excellent written and interpersonal communication skills.
• Computer skills.
• American Heart Association Basic Life Support (BLS) certification.

Nice To Haves

• At least one year of experience with prior authorization, precertification, insurance benefits, and their application to hospital registration or a medical office setting.
• Medical terminology.
• Previous experience with an electronic medical record (EMR), preferably Cerner.

Responsibilities

• Register and preregister patients in a timely manner, minimizing patient waiting and registration time.
• Obtain accurate and complete patient information for registration.
• Complete medical record requests within department guidelines.
• Document payer-related information, patient issues, physician office communications, and account-related communications in the computer system.
• Ensure required registration and payer-related forms are completed and signed, including COA and Medicare notification letters.
• Provide and explain patient handouts, including Patient Rights and Responsibilities, Advance Directives, and Financial Assistance information.
• Verify insurance, provide financial assistance information, and collect payments at the point of service.
• Maintain accurate data entry and records, including financial transactions, while following credit card handling processes and protecting confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED