Registrar

Tennessee Board of Regents•Town of Gallatin, NY

10d•$58,587 - $73,234

About The Position

The Registrar provides strategic leadership for the College's academic records, registration, credential completion, curriculum, and academic pathway systems. As chief steward of student academic records, the Registrar also supports strategic enrollment management and student completion by using student, academic, and enrollment data to identify ways to accelerate student progress, increase credential attainment, and strengthen pathways to completion. The Registrar leads and improves the Office of Records and Registration, oversees registration and related records functions, and ensures compliance with FERPA, state law, Tennessee Board of Regents (TBR) policy, and College policies. The position partners with academic and student affairs teams and College leadership to improve student progression and completion, maintain accurate and secure records, and simplify the student's pathway from enrollment through credential completion.

Requirements

Bachelor’s degree.
Two years of experience in management and supervision demonstrating increasing levels of responsibility in education.
Willingness to advocate for the College's mission.
Strong leadership, human relations, and communication skills, including public speaking.
Database management, statistical data interpretation, and ability to apply information technology to enrollment management.
Thorough knowledge of recruitment, admission, registration processing, scheduling, grading systems, end-user experience, and academic policies and procedures.
Excellent computer and analytical skills, including knowledge and use of integrated student database systems.
Knowledge of outcome measures and assessments.
Ability to manage sensitive information and maintain confidentiality.
Exceptional customer service skills and ability to collaborate with colleagues.
Excellent management, team-building, and organizational skills.

Nice To Haves

Master’s degree.
Experience with software relevant to Student Affairs operations and implementation and maintenance of a CRM.
Assessment experience.
Data management experience.
Higher education experience and knowledge of the Tennessee Higher Education Funding Formula.
Student Affairs experience.

Responsibilities

Use student-level and institutional data to identify opportunities to increase completion of certificates, associate degrees, and other credentials.
Analyze student progression and identify barriers to completion, including course availability, scheduling, modality, location, sequencing, prerequisites, excess credits, and stop-out patterns.
Coordinate with Advising, Academic Affairs, and other areas to support proactive credential-completion strategies and student outreach.
Partner with Academic Affairs on course scheduling and sequencing to improve progression through academic pathways.
Lead and strengthen processes for Prior Learning Assessment, transfer credit, articulation, and recognition of prior learning.
Collaborate with Economic Development and Strategies and Academic Affairs to connect eligible non-credit learning, industry certifications, workforce training, military experience, and other prior learning to academic credit and credential pathways.
Strengthen stackable credential pathways and monitor attainment to ensure eligible credentials are identified and awarded in accordance with College and TBR requirements.
Monitor, analyze, and report data relevant to the Tennessee Higher Education Commission funding formula and institutional completion goals.
Translate funding formula and completion data into actionable recommendations for Student Affairs, Academic Affairs, RASI, Economic Development and Strategies, and Executive Leadership.
Develop mechanisms to track interventions and assess whether changes improve student progression and credential completion.
Maintain current knowledge of THEC and TBR policies, funding methodologies, reporting requirements, and state priorities affecting enrollment, progression, completion, and institutional funding.
Ensure accuracy, confidentiality, security, and integrity of student academic records in compliance with FERPA, state law, TBR policy, and College policies and procedures.
Oversee registration, add/drop, waitlists, transcript evaluation, academic standing processes, and related records functions.
Manage the academic calendar and coordinate academic scheduling across modalities and College locations.
Maintain the curriculum, course catalog, and academic program inventory, and process approved curriculum additions and changes.
Certify enrollment, credential, program, and other required data to TBR, THEC, and other agencies.
Oversee transfer-credit evaluation and application, articulation and dual-admissions agreements, graduation certification, and athletic eligibility determination.
Serve as the College's primary resource on FERPA and advise students, faculty, staff, and leadership on student records, registration, academic policies, and regulatory requirements.
Supervise, develop, and provide strategic direction for the Office of Records and Registration.
Develop and maintain policies, procedures, workflows, and technology-enabled processes that improve efficiency, student service, data integrity, and student experience.
Collaborate across the College to support strategic enrollment management, student success, completion, and institutional effectiveness goals.
Evaluate Registrar processes from the student's perspective and recommend changes that reduce administrative barriers.
Partner with the Vice President for Student Affairs and College leadership to develop and evaluate strategies for enrollment, persistence, progression, credential attainment, and institutional performance.
Perform other duties as assigned.

Benefits

Health, dental, vision, life, and short- and long-term disability insurance, with FSA/HSA options.
Wellness Incentive Program for employees enrolled in health coverage.
Educational assistance, including fee waiver, spouse/dependent discounts, and tuition reimbursement.
Employee Assistance Program.
Longevity pay.
Retirement options including State of Tennessee Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457.
14 paid holidays per year.
Annual leave, if applicable.
Sick leave and Sick Leave Bank.
State Employee Discount Program with over 900 merchants.