Heavy Equipment Shop Mechanic
About The Position
Empire Southwest is seeking a Heavy Equipment Shop Mechanic to troubleshoot, repair, recondition, and service Caterpillar and other allied machines, systems, and powertrain components in a shop environment. The role diagnoses electrical, hydraulic, and powertrain malfunctions and failures, identifies root causes using electronic tools, schematics, and other troubleshooting methods, and communicates equipment conditions, status, and repair recommendations to clients, associates, and management. The position is in-shop and designated as safety-sensitive. The schedule is provided by the leader. The stated salary range is $23.20–$30.00 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skill. Openings are available across Empire’s locations in Arizona, Nevada, and parts of Eastern California.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Current, valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Successful completion of the eTRAIN skills assessment.
- Excellent client service skills.
- Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes to associates, clients, and management.
- Basic computer and internet knowledge.
- Knowledge of how to operate scanning and diagnostic tools, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Ability to meet company attendance standards and requirements.
- Ability to own and maintain required personal tools.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
- Experience with failure analysis and warranty claims procedures.
- Forklift operation certification, if required to operate a forklift.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Keep company equipment clean and orderly.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if the work area requires one.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
- Work overtime as needed.
- Travel to remote locations as needed.
- Perform other related duties as assigned.
- Work within and promote corporate values.
- Own and maintain required personal tools.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
