Heavy Equipment Shop Mechanic

Empire Southwest•Tucson, AZ

7d•$23 - $37•Onsite

About The Position

Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and powertrain components in a shop environment. Diagnose malfunctions and failures in electrical, hydraulic, and powertrain components, and identify root causes using electronic tools, schematics, and other troubleshooting methods. Communicate equipment conditions, machine status, and recommendations effectively to clients, associates, and management. This safety-sensitive position involves working around moving mechanical parts and at heights, with exposure to outdoor weather, wet or humid conditions, extreme cold and heat, and usually loud noise. The role may require forklift operation with appropriate certification. Work may include overtime and travel to remote locations as needed.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or General Education Degree (GED).
Current, valid driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the eTRAIN skills assessment.
Excellent client service skills.
Own and maintain required personal tools.
Keep safety a priority in the work environment.
Basic computer and internet knowledge, including knowledge of scanning and diagnostic tools.
Ability to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes to associates, clients, and management.
Ability to work cooperatively and communicate effectively.
Appropriate manner, conduct, and grooming in accordance with company policy.
Acceptable attendance to meet company standards and requirements.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrains, engines, and Tier IV Emissions systems.
Experience with failure analysis procedures and warranty claims procedures.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean, orderly, and in good condition.
Work safely and follow applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions and discuss the scope or progress of work.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.