Heavy Equipment Shop Mechanic

Empire Southwest•Eloy, AZ

7d•$23 - $37•Onsite

About The Position

Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. Diagnose malfunctions and failures involving electrical, hydraulic, and power train components, and identify root causes using electronic tools, schematics, and other troubleshooting methods. Communicate equipment conditions, machine status, and recommendations effectively to clients, associates, and management. The role includes maintaining client relations, preparing service reports, controlling repair costs, maintaining company equipment, and following applicable safety policies and company standards. Additional duties include using Empire, Caterpillar, and allied-product procedures and systems; providing on-the-job training when assigned; making warranty recommendations; communicating about job instructions and progress; working overtime and traveling to remote locations as needed; and performing other related duties. The position is designated safety-sensitive. This is an in-shop, first day shift position. The work schedule is provided by the leader. The listed salary range is $23.20–$37.08 per hour, with the specific rate and position grade determined based on applicable differentials and the candidate’s experience and skill.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Current valid driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the eTRAIN skills assessment.
Excellent client service skills.
Ability to keep safety a priority in the work environment.
Own and maintain required personal tools.
Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate equipment conditions, problems, recommendations, and repair processes verbally and in writing to associates, clients, and management.
Ability to work cooperatively and communicate effectively.
Appropriate manner, conduct, and grooming in accordance with company policy.
Acceptable attendance to meet company standards and requirements.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
Experience with failure analysis and warranty claims procedures.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and orderly.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.
Own and maintain required personal tools.