Heavy Equipment Shop Mechanic
About The Position
Empire Southwest is seeking experienced shop and field technicians/mechanics to service Caterpillar and other allied heavy equipment. This shop-based role troubleshoots, repairs, reconditions, and services machines, systems, and power train components. The mechanic diagnoses electrical, hydraulic, and power train malfunctions and failures, identifies root causes using electronic tools, schematics, and other troubleshooting methods, and communicates equipment condition, status, and recommendations to clients, associates, and management. The position is based in the shop and is designated safety-sensitive. The work schedule is provided by the leader. Overtime and travel to remote locations may be needed. The stated hourly salary range is $20.00–$50.79, with the specific rate and position grade determined by applicable differentials and the candidate’s experience and skill.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Valid, current driver’s license.
- Ability to speak, read, write, and comprehend English.
- Successful completion of the eTRAIN skills assessment.
- Excellent client service skills.
- Ability to keep safety a priority in the work environment.
- Own and maintain required personal tools.
- Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
- Basic computer and internet knowledge, including knowledge of scanning and diagnostic tools.
- Ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Maintain attendance that meets company standards and requirements.
- Ability to meet the physical demands of the job, including regularly lifting or moving up to 60 pounds.
- Ability to sit, use hands, talk or hear, stand, walk, reach, climb or balance, and stoop or kneel.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, power trains, engines, and Tier IV emissions systems.
- Experience with failure analysis and warranty claims procedures.
- Appropriate certification to operate a forklift, if required.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Keep company equipment clean and orderly.
- Follow applicable safety policies and company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if required by the work area.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
- Work overtime and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
