Heavy Equipment Shop Mechanic
About The Position
Empire Southwest is seeking experienced shop and field technicians/mechanics to service Caterpillar and other allied machinery. This shop-based role troubleshoots, repairs, reconditions, and services machines, systems, and powertrain components. The mechanic diagnoses electrical, hydraulic, and powertrain malfunctions and failures, identifies root causes using electronic tools, schematics, and other troubleshooting methods, and communicates equipment conditions, status, and recommendations to clients, associates, and management. The position is designated as safety-sensitive. Work is in a shop environment and may involve overtime and travel to remote locations as needed. The role requires a high school diploma or GED, a current driver’s license, at least six months of related experience, English communication skills, and successful completion of the eTRAIN test evaluation. The stated hourly salary range is $20.08–$37.56; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skill.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or General Education Degree (GED).
- Current, valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Successful completion of the eTRAIN test evaluation or skills assessment.
- Excellent client service skills.
- Ability to keep safety a priority in the work environment.
- Own and maintain required personal tools.
- Basic computer and internet knowledge, including knowledge of scanning and diagnostic tools.
- Ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to communicate equipment conditions, problems, recommendations, and repair processes verbally and in writing.
- Ability to work cooperatively and communicate effectively.
- Acceptable attendance in accordance with company standards and requirements.
- Ability to meet the position’s physical demands, including regularly lifting or moving up to 60 pounds.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrains, engines, and Tier IV emissions systems.
- Experience with failure analysis and warranty claim procedures.
- Appropriate forklift certification(s), if required to operate a forklift.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Keep company equipment clean and orderly.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied product procedures and systems.
- Maintain a current MSHA card if the work area requires one.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
- Work overtime as needed and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
