About The Position

As a Heating Service Technician, you will service customers by troubleshooting and diagnosing heating equipment and completing work in accordance with established policies and procedures. Success in the role depends on the quality of completed work and customer satisfaction. The position involves installing, maintaining, troubleshooting, and repairing heating systems, inspecting repaired systems for safe operation, completing service-call paperwork, managing inventory, and keeping the service truck in good working order. The role includes rotational on-call evenings and weekends and requires frequent driving, work in confined spaces, heavy lifting, climbing in and out of a vehicle, and working at heights up to 50 feet. The expected hourly pay range is $25.00–$40.00. Placement within the range is based on relevant experience, qualifications, and skills. Irving Oil describes its work environment as safety-focused, with safety training and equipment provided, and emphasizes diversity and inclusion.

Requirements

  • Valid propane or natural gas license.
  • Knowledge of wiring and plumbing.
  • Ability to work well with others, with good organization and communication skills, attention to detail, and strong customer service.
  • Ability to install various types of heating equipment.
  • Ability to work in a fast-paced environment with strict deadlines.
  • Strong decision-making skills.
  • Ability to drive frequently, climb in and out of a vehicle, work in confined spaces, lift heavy items, and work at heights up to 50 feet.

Nice To Haves

  • NORA Certification.
  • Heating technician experience.

Responsibilities

  • Install, maintain, and troubleshoot oil- and propane-fired boilers, furnaces, water heaters, and oil tanks.
  • Review diagnostics and use appropriate tools to troubleshoot and resolve problems and complete repairs.
  • Inspect systems after repairs to ensure equipment is operating safely.
  • Complete the appropriate daily paperwork for each service call.
  • Maintain daily and yearly inventory.
  • Ensure the service truck is in good working order and reliable.
  • Perform other duties as required to maintain and enhance departmental productivity.
  • Participate in rotational on-call coverage during evenings and weekends.

Benefits

  • Annual bonus plan.
  • 401(k) matched up to 4%.
  • Sign-on bonus.
  • Flexible benefits plan with three coverage levels, effective on the first day of the month following the hire date.
  • Paid vacation, with an annual option to purchase additional vacation.
  • Annual wellness allowance.
  • Paid personal care days.
  • 24/7 Employee & Family Assistance Program.
  • Paid volunteer day.
  • Company volunteer opportunities.
  • Donation matching program.
  • Safety training and equipment provided.
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