The Scheduling Representative performs routine scheduling of new, follow-up, and joint appointments requested by parents, patients, and providers. The role uses scheduling principles and techniques to support an ideal patient and provider experience and provides customer service to people calling or receiving calls from the Children's Mercy Heart Center scheduling department. This position works onsite at a Children’s Mercy location and is not eligible for remote work.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED