Hearing Aid Technician - Penn Hills, PA (Western PA area)

CQ Partners•Penn Hills, PA
•Onsite

About The Position

Hearing Unlimited is seeking a patient-focused Hearing Aid Technician to help patients get the most from their hearing devices and support providers across its North Huntingdon, Harmarville, and Penn Hills offices. This is a floating role requiring regular travel between the three locations, reliable transportation, and a valid driver’s license. The technician will clean, maintain, and troubleshoot hearing aids; pair devices with phones and Bluetooth accessories; perform ear cleanings and other device-related services; and counsel patients on proper use and daily wear. The role also includes managing supplies, maintaining organized workspaces, and supporting office managers and providers. Compensation includes an hourly rate, commissions on generated accessories, warranties, and services, and bonuses for patient referrals and upgrade appointments.

Requirements

  • High school diploma or equivalent.
  • Reliable transportation and a valid driver’s license for travel between offices.
  • Strong organization, attention to detail, and excellent people skills.
  • A genuine, patient-centered attitude.

Nice To Haves

  • Training in hearing aid support or audiology assistance.
  • Comfort with hearing aid technology and Bluetooth devices.

Responsibilities

  • Clean, maintain, and troubleshoot hearing aids, including performing in-office repairs when possible.
  • Pair hearing aids with phones, accessories, and other Bluetooth devices.
  • Perform Otoset ear cleanings, dome changes, firmware updates, and video otoscopy.
  • Counsel patients on proper device use and daily wear.
  • Manage supplies and keep each workspace clean and organized.
  • Support office managers and providers and help patients get the most from their devices.
  • Travel regularly between the North Huntingdon, Harmarville, and Penn Hills offices.

Benefits

  • Paid holidays
  • Paid time off
  • Healthcare
  • Retirement plan
  • Commission on accessories, warranties, and services generated
  • Bonuses for patient referrals and upgrade appointments
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