Hearing Aid Dispenser

Amplifon • Gulfport, MS

1d

About The Position

Miracle-Ear is seeking a Hearing Care Professional to lead the customer journey through comprehensive hearing evaluations and personalized consultations. The role combines clinical care, customer service, sales, and community engagement to help customers improve their quality of life and rediscover the emotions of sound. The position reports to the Area Manager and involves travel between Gulfport and Ocean Springs. The schedule is standard business hours, Monday through Friday. Compensation is listed as $100,000+ earning potential, including base salary and an uncapped commission structure.

Miracle-Ear has more than 75 years of experience providing hearing solutions and operates over 1,500 franchised and corporate-owned retail clinics across the United States. The company supports community initiatives through the Miracle-Ear Foundation. Amplifon is the global leader in hearing care retail, with a presence in 25 countries and 20,300 employees worldwide.

Requirements

• Active licensure as a Hearing Instrument Specialist or Dispensing Audiologist.
• At least 1 year of training or related experience as a Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Current knowledge of hearing aid devices and technology.

Nice To Haves

• Experience in a customer-facing role with a strong commitment to high-quality service.
• A confident, attentive, empathetic, and solution-oriented approach to customer care.
• Motivation to work in a purpose-driven environment and help others improve their quality of life.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers about the effects of hearing loss.
• Guide customers through hearing-device fittings and demonstrations and explain the importance of hearing health.
• Provide after-care services and personalized consultations tailored to customers’ needs and lifestyles.
• Lead sales of hearing aids and accessories to support individual and office revenue goals.
• Partner with the Front Office Associate to provide a high-quality customer experience, manage schedules effectively, and support smooth store operations.
• Maintain accurate and private customer records in compliance with protected healthcare data regulations.
• Support marketing initiatives and manage special events to promote hearing health awareness and local community engagement.
• Stay current on industry trends and maintain professional credentials through continuous education.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Health Savings Account
• Life insurance
• Family hearing aid benefits
• Paid time off
• Paid holidays
• Volunteer time off
• Parental leave
• Access to a Wellness Hub
• Employee Assistance Program
• Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed