Hearing Aid Dispenser

CGH Medical Center

7d•$20 - $30

About The Position

The Hearing Aid Dispenser performs basic patient care functions to assist the Audiologist in dispensing hearing aids and supports office operations, including scheduling, referrals, and filing as needed. The role involves evaluating patients’ hearing needs, selecting and fitting appropriate hearing aids, and providing ongoing education, follow-up, maintenance, and repair services. The dispenser also performs hearing tests, maintains records, makes ear impressions, orders hearing aids, and enters charges for services provided.

Requirements

Minimum of an Associate’s degree or equivalent, including qualifying undergraduate coursework in anatomy and physiology of the hearing mechanism, hearing science, introduction to audiology, and aural rehabilitation, or an equivalent program determined by IPDH. The coursework requirement may also be met through the International Hearing Society’s 39-course online program.
Pass the Illinois Department of Public Health written and practicum examination for hearing instrument dispensers within 12 months of hire.
Receive International Hearing Society licensure within 18 months of hire and maintain it.
Obtain and maintain licensure.
Basic computer knowledge.
Knowledge of CPT and ICD-10 coding.
Knowledge to provide appropriate care for patients’ age-related needs and of growth and development principles relevant to the patient population served.
Ability to assess and interpret patient-status data and identify and provide appropriate care, including age-related care for pediatric, adolescent, and/or geriatric patients.

Responsibilities

Counsel patients regarding test results and understand their hearing needs and lifestyle to develop customized hearing care plans.
Select, program, and verify appropriate hearing aid technology to meet each patient’s needs.
Provide ongoing management, follow-up, education, hearing aid checks and adjustments, repairs, and cleanings.
Perform hearing tests and evaluations.
Maintain records of test results.
Make ear impressions.
Fit patients for hearing aids.
Educate patients on proper use of their hearing aids.
Perform simple hearing aid maintenance or repairs.
Order necessary hearing aids for patients.
Enter charges for services provided.
Assist with office operations such as scheduling, referrals, and filing as needed.
Perform other duties as assigned.