Hearing Aid Specialist

Amplifon•Savannah, GA

11d

About The Position

Miracle-Ear is seeking a Hearing Care Professional to lead the customer journey through comprehensive hearing evaluations, personalized consultations, and customer-focused hearing care. The role helps customers rediscover the emotions of sound while supporting office revenue and community engagement through clinical excellence and dedicated service. The position reports to the Area Manager and offers standard business hours, Monday through Friday. Compensation is $100,000–$150,000, including base salary and an uncapped commission structure. Miracle-Ear has provided hearing solutions for more than 75 years and operates over 1,500 franchised and corporate-owned retail clinics across the U.S. Its parent organization, Amplifon, is a global hearing-care retail company with a presence in 25 countries and 20,300 employees worldwide. Amplifon Americas is headquartered in Minneapolis, Minnesota, and supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear.

Requirements

Active licensure as a Hearing Instrument Specialist or Dispensing Audiologist.
At least 1 year of training or related experience as a Hearing Instrument Specialist.
Proficiency with Microsoft Office, Windows, CRM, and POS systems.
Current knowledge of hearing aid devices and technology.

Nice To Haves

Experience in a customer-facing role with a strong commitment to high-quality service.
A confident, attentive, empathetic, and solution-oriented approach to customer care.
Motivation to work in a purpose-driven environment and help others improve their quality of life.

Responsibilities

Administer comprehensive hearing evaluations and educate customers about the effects of hearing loss.
Guide customers through hearing-device fittings and demonstrations, and educate them on the importance of hearing health.
Provide after-care services and personalized consultations tailored to customers’ needs and lifestyles.
Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
Partner with the Front Office Associate to support customer experience, schedule management, and store operations.
Maintain accurate customer records and protect data in compliance with applicable healthcare data regulations.
Support marketing initiatives and manage special events to promote hearing health awareness in the local community.
Stay current on industry trends and maintain professional credentials through continuing education.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Health Savings Account
Life insurance
Family hearing aid benefits
Paid Time Off
Paid holidays
Volunteer time off
Parental leave
Access to a Wellness Hub
Employee Assistance Program
Continuous training and development through the Ampli-Academy and specialized learning platforms