HealthMarket Department Manager

Hy-Vee•Kansas City, MO

10d

About The Position

The HealthMarket Department Manager leads Hy-Vee’s HealthMarket department, setting standards for product quality, department presentation, customer service, sanitation, team relations, and profitability. The role includes staying current on health and wellness product trends, educating customers, and creating a welcoming department while leading and developing employees. The manager oversees staffing, scheduling, department goals, ordering, replenishment, pricing, product rotation, expiration checks, sales analysis, promotions, and displays. The position also requires accurate cash-register operation, compliance with company policies, and assistance in other store areas or special projects as needed. The role is fast-moving and may involve exposure to dirt, noise, temperature extremes, dampness, vibrations, store equipment, electrical equipment, cleaning products, or solvents. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay curious and keep up with trends in health, wellness, and natural products.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.

Nice To Haves

High school diploma or equivalent.
1 to 3 years of related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage the team to greet and engage with customers and lead by example in creating a welcoming atmosphere.
Help customers locate products, reach items, carry heavy purchases, and otherwise support their shopping experience.
Keep current on product trends and educate customers by offering suggestions and answering questions.
Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays.
Ensure sanitation guidelines and procedures are established and consistently followed.
Operate the cash register accurately and report discrepancies as needed.
Maintain compliance with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.