About The Position

The HealthMarket Assistant Department Manager helps keep the department operating smoothly alongside the HealthMarket Department Manager. The role supports fresh, innovative, competitively priced products and a welcoming customer experience. It includes assisting customers, maintaining product knowledge, keeping the sales floor and department organized, receiving merchandise, supporting pricing and inventory work, training employees, and maintaining sanitation and safety standards. The assistant manager steps in to manage the department when the Department Manager is absent, assists with ordering as directed, and may help in other store areas or with special projects. The role reports to the Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager. It directly supervises full- and part-time HealthMarket Clerks. A high school diploma or equivalent is required; 1 to 3 years of similar or related experience is preferred. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • Ability to deliver outstanding customer service and inspire others to do the same.
  • Ability to solve practical problems and make sound decisions with a variety of variables.
  • Basic math skills, including fractions, decimals, and percentages.
  • Ability to organize and manage materials, guide team members, and provide clear direction.
  • Ability to handle confidential information, including pricing and sales data, with discretion.

Nice To Haves

  • 1 to 3 years of similar or related work experience.

Responsibilities

  • Deliver outstanding customer service by greeting customers warmly, learning their names, and helping make each visit positive.
  • Help customers find products, reach items, carry heavy purchases, and answer department questions.
  • Maintain product knowledge and stay current on trends to educate and guide customers.
  • Set and reset the sales floor to promote products and maintain the department’s appearance.
  • Keep products stocked and faced, and keep the department clean and organized.
  • Receive merchandise, verify shipments, check in products, confirm delivery accuracy, and log invoices as needed.
  • Assist with pricing, inventory, and resolution of vendor issues.
  • Train new employees and help maintain department standards.
  • Follow sanitation procedures and keep the work area clean and safe.
  • Manage the department in the Department Manager’s absence.
  • Assist with product ordering at the Department Manager’s direction.
  • Follow Hy-Vee’s dress code, hygiene standards, and company policies.
  • Assist in other store areas and take on special projects as needed.
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