About The Position

The HealthMarket Assistant Department Manager helps the HealthMarket department run smoothly while working alongside the Department Manager. The role supports fresh, innovative, competitively priced products and a welcoming customer experience. It includes helping customers find products and answering department questions, maintaining product knowledge and keeping current on trends, managing sales-floor presentation and stock, receiving merchandise, and assisting with pricing, inventory, and vendor issues. The assistant manager trains new employees, supports department standards and sanitation, assists with ordering at the Department Manager’s direction, and manages the department when the Department Manager is absent. The position may also involve helping in other store areas and taking on special projects. The role reports to the Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and the HealthMarket Department Manager. Direct reports include full- and part-time HealthMarket Clerks. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent required.
  • Ability to deliver outstanding customer service and inspire others to do the same.
  • Ability to solve practical problems and make sound decisions involving a variety of variables.
  • Basic math skills, including fractions, decimals, and percentages.
  • Ability to organize and manage materials, guide team members, and provide clear direction.
  • Ability to handle confidential information, including pricing and sales data, with discretion.
  • Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

  • One to three years of similar or related work experience preferred.

Responsibilities

  • Provide outstanding customer service, greet customers, learn their names, and help make each visit positive.
  • Help customers find products, reach items, carry heavy purchases, and answer department questions.
  • Maintain product knowledge and stay current on trends to educate and guide customers.
  • Set and reset the sales floor to promote products and maintain the department’s appearance.
  • Keep products adequately stocked and neatly faced, and keep the department clean and organized.
  • Receive merchandise, verify shipments, check in products, confirm delivery accuracy, and log invoices as needed.
  • Assist with pricing, inventory, and resolving vendor issues.
  • Train new employees and help maintain department standards.
  • Follow sanitation procedures and keep the work area clean and safe.
  • Manage the department in the absence of the Department Manager.
  • Assist with product ordering at the Department Manager’s direction.
  • Comply with the company dress code, hygiene standards, and policies.
  • Assist in other store areas and take on special projects as needed.
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