Healthcare Scheduler-Administrative Assistant

Senior Living Communities Careers•Greenville, SC

About The Position

The Scheduler-Administrative Assistant is responsible for administrative and scheduling duties for Care Services (Healthcare). The role requires anticipating project needs, identifying work priorities, meeting deadlines with little supervision, and being willing to work occasional evenings and weekends. The stated schedule is 7:30 a.m. to 3:30 p.m. The position maintains confidential healthcare information and organizes facility medical records and employee training documentation in compliance with applicable facility, corporate, state, and federal requirements. It also supports staffing coordination, employee relations, and administrative work as assigned by the Administrator.

Requirements

Advanced knowledge of HIPAA.
Excellent organizational skills.
Ability to anticipate project needs, discern work priorities, and meet deadlines with little supervision.
Willingness to work occasional evenings and weekends.

Nice To Haves

Bachelor’s degree preferred; significant work experience may substitute for a degree.
At least one year of scheduling or employee relations experience in a healthcare setting preferred.

Responsibilities

Maintain HIPAA standards and keep medical or healthcare information about residents and employees confidential.
Perform administrative tasks assigned by the Administrator.
Manage overtime and coordinate with Department Heads and Supervisors to anticipate staffing needs and scheduling.
Maintain an organized system for scheduling Care Services (Healthcare) employees in a timely and efficient manner.
Address call-outs and staffing gaps by filling shifts promptly.
Use UKG to schedule, inform staff about openings, and provide requested information and reports to the Administrator.
Track absences, tardiness, and break utilization and report them to the Director of Nursing (DON) and/or Administrator.
Maintain positive employee and resident relations, and handle complaints and recommendations constructively.
Organize and maintain facility medical records in compliance with facility, corporate, state, and federal regulations.
Maintain Sitter and Private Duty Agent files.
Implement and maintain a system for tracking documentation of employee training and in-services.
Attend required in-service training and education programs.
Perform other duties as assigned.