Scheduler - Healthcare

Nuclear Care Partners•Oak Ridge, TN

6d•Onsite

About The Position

Nuclear Care Partners is seeking a detail-oriented Clinical Scheduler for its Oakridge, Tennessee branch office. The Scheduler coordinates patient visits and caregiver staffing, maintains schedules for patients and clinical staff, and helps ensure patients receive consistent, high-quality care and service. The position works under the direction of the branch leader and involves frequent communication with patients, family members, nurses, aides, and other staff. The role is based in the office and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. Competitive hourly pay and full benefits are offered.

Requirements

High school diploma or GED.
Excellent writing, organizational, and time-management skills.
Ability to work independently, multitask, prioritize, and function in a team environment.
Professional, courteous, and customer-oriented demeanor.
Discretion, trustworthiness, and a high level of integrity.

Nice To Haves

At least 2 years of scheduling experience in a clinical or healthcare organization is strongly preferred.

Responsibilities

Communicate with patients, family members, and staff to support excellent patient care and service.
Staff each patient’s schedule in advance and adjust schedules as needed.
Conduct weekly check-ins with patients and families to identify schedule changes.
Work under the direction of the branch leader to schedule all patient visits and keep staff informed of their schedules.
Develop monthly schedules for 100 or more employees.
Maintain consistent caregiver schedules for patients and desirable schedules for nurses and aides.
Manage the branch on-call schedule, particularly for 24-hour patients.
Monitor reports on daily nursing hours used by the branch.
Manage call-offs, missed visits, and late staff, and coordinate with branch leaders on patterns and trends.
Maintain a pool of staff to cover call-off shifts and respond quickly and effectively to staffing situations.
Monitor call-off situations to identify problems that may need resolution.
Use computer skills to prepare, change, and update schedules.
Review approved time-off requests, including vacation, leaves of absence, and unpaid time off, and schedule patients accordingly.
Resolve problems quickly while maintaining professionalism and customer service.
Remain flexible and committed to scheduling when after-hours or last-minute situations arise.
Ensure scheduling accuracy and communicate schedule changes promptly to staff and patients.
Perform other duties as assigned.