Healthcare Partner ( HME Sales Representative)

AdaptHealth, LLC•Gahanna, OH

About The Position

The Healthcare Partner builds and manages strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, improve customer satisfaction, and promote the company’s products and services. The role combines sales expertise, market knowledge, and relationship-building to deliver solutions for healthcare providers, payers, and partners. The position develops new business and maintains existing referral relationships through daily outside sales visits, in-person customer meetings, and travel within an assigned service area. The Healthcare Partner identifies customer needs, generates leads, shares information about services, negotiates contracts, and provides customer service. The role also tracks sales performance and partner interactions using CRM tools, provides market feedback to internal teams, and collaborates with marketing, operations, and customer success. The Healthcare Partner may obtain prescribing provider orders, signatures, and original prescriptions on-site when the Intake team is unable to do so. The role requires adherence to PPE, infection-control, hazardous-materials, and company compliance procedures, as well as completion of required training.

Requirements

Bachelor’s degree from an accredited college or equivalent experience in B2B or B2C sales.
Healthcare Partner level: three years of work-related experience required.
Valid and unrestricted driver’s license in the state of residence.
Strong knowledge of healthcare markets, including providers, payers, and regulatory environments.
Strong interpersonal, relationship-building, verbal, and written communication skills, including the ability to explain complex solutions to diverse audiences.
Ability to work independently and as part of a team; prioritize and manage multiple projects.
Results-driven, accountable, adaptable, collaborative, and able to solve problems strategically.
Mental alertness and ability to handle confidential information appropriately.
Proficient computer skills and knowledge of Microsoft Office.
Able to bend, stoop, stretch, stand, and sit for extended periods; perform repetitive wrist, hand, or finger motions; and lift up to 30 pounds as needed.
Able to travel throughout the service area and use a personal vehicle.
Able to perform the essential physical and mental functions of the position.

Nice To Haves

Experience developing and maintaining client relationships, driving sales growth, and meeting or exceeding revenue targets is preferred.
Senior Healthcare Partner level: five years of work-related experience required.
Principal Healthcare Partner level: eight years of work-related experience required.

Responsibilities

Identify and cultivate relationships with healthcare providers, distributors, and industry partners.
Establish partnerships that expand the company’s market reach and engage partners to align business objectives and growth strategies.
Conduct daily outside sales visits to develop new business and maintain relationships with referral sources in the medical community.
Meet customers in person to identify needs, build relationships, and drive business growth.
Travel within assigned territories to generate leads, provide accurate service information, negotiate contracts, and deliver customer service.
Achieve or exceed assigned sales targets and implement sales strategies tailored to partners’ needs.
Conduct presentations, product demonstrations, and negotiations to close deals.
Research industry trends, competitive landscapes, and regulatory developments; use insights to identify opportunities and refine sales approaches.
Provide feedback to internal teams to inform product development and marketing strategies.
Serve as the primary contact for partners, respond to inquiries, and help resolve issues.
Collaborate with marketing, operations, and customer success to provide a seamless partner experience.
Represent the company at industry events, conferences, and partner meetings.
Track and report partner-sales KPIs, maintain partner interaction and pipeline records in CRM tools, analyze results, and recommend improvements.
Obtain prescribing provider orders, signatures, and original prescriptions on-site when the Intake team is unable to do so.
Follow procedures for PPE, infection control, and hazardous-materials handling.
Complete assigned compliance training and other required educational programs, and comply with the company Compliance Program.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible from the first of the month following hire.
401(k) with company match.
Paid time off plans, including six paid holidays.
Employee Stock Purchase Plan.
Paid parental bonding leave.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Accounts and Health Savings Accounts.
CVS Minute Clinic and Teladoc access.
Spousal Advantage Reimbursement Plan.
Identity theft protection and legal plan.