About The Position

The Healthcare Partner is responsible for building and managing strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, enhance customer satisfaction, and promote the company’s products and services. The role combines sales expertise, market knowledge, and relationship-building skills to deliver solutions that address the needs of healthcare providers, payers, and partners. The position involves daily outside sales visits and travel throughout assigned territories to establish and maintain referral-source relationships, identify customer needs, generate leads, present services, negotiate contracts, and provide customer service. The Healthcare Partner also monitors market and regulatory developments, collaborates with internal teams, represents the company at industry events, and tracks sales and partner activity using CRM tools. The role may include obtaining provider orders, signatures, and prescriptions when the Intake team cannot do so, while following PPE, infection-control, hazardous-materials, and compliance procedures. The work may involve extended sitting and computer use, travel throughout the service area using a personal vehicle, and exposure to potentially infectious pathogens, hazardous materials, loud noise, temperature extremes, or upset customers and referral sources. The position requires the ability to lift up to 30 pounds and to perform the physical and mental functions of the role.

Requirements

  • Bachelor’s degree from an accredited college, or equivalent experience in B2B or B2C sales.
  • Three years of work-related experience for the Healthcare Partner level; five years for Senior Healthcare Partner; eight years for Principal Healthcare Partner.
  • Valid and unrestricted driver’s license in the state of residence.
  • Strong knowledge of healthcare markets, including providers, payers, and regulatory environments.
  • Exceptional interpersonal and relationship-building skills.
  • Excellent verbal and written communication skills, including the ability to explain complex solutions to diverse audiences.
  • Ability to work independently and collaboratively, prioritize and manage multiple projects, and adapt to a fast-paced environment.
  • Results-driven approach, accountability, strategic thinking, and problem-solving skills.
  • Ability to handle confidential information appropriately.
  • Proficient computer skills and knowledge of Microsoft Office.
  • Ability to travel throughout the service area and use a personal vehicle.
  • Ability to bend, stoop, stretch, stand, and sit for extended periods; perform repetitive wrist, hand, or finger motions; use a computer and other office equipment; and lift up to 30 pounds.
  • Physical and mental ability to perform the essential functions of the position.

Nice To Haves

  • Experience developing and maintaining client relationships, driving sales growth, and meeting or exceeding revenue targets is preferred.

Responsibilities

  • Identify and cultivate relationships with healthcare providers, distributors, and industry partners.
  • Establish mutually beneficial partnerships to expand the company’s market reach and engage partners to align business objectives and growth strategies.
  • Conduct daily outside sales visits to establish new business relationships and maintain existing relationships with referral sources in the medical community.
  • Meet customers in person to identify needs, build relationships, and drive business growth.
  • Travel to assigned territories to generate leads, provide information on services, negotiate contracts, and deliver customer service.
  • Achieve or exceed assigned sales targets and design sales strategies tailored to partners’ needs.
  • Conduct presentations, product demonstrations, and negotiations to close deals.
  • Research and monitor industry trends, competitors, and regulatory developments; use findings to identify opportunities and refine sales approaches.
  • Provide feedback to internal teams to inform product development and marketing strategies.
  • Serve as the primary point of contact for partners and ensure timely responses and resolution of issues.
  • Collaborate with marketing, operations, and customer success teams to deliver a seamless partner experience.
  • Represent the company at industry events, conferences, and partner meetings.
  • Track and report partner sales KPIs, maintain current records of partner interactions and pipeline activity in CRM tools, and analyze results to recommend improvements.
  • Obtain prescribing provider orders, signatures, and original prescriptions on-site when the Intake team is unable to do so.
  • Follow procedures for PPE, infection control, and hazardous-material handling.
  • Complete assigned compliance training and educational programs and adhere to the company’s Compliance Program.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
  • 401(k) with company match.
  • Paid time off plans, including six paid holidays.
  • Employee Stock Purchase Plan.
  • Paid parental bonding leave.
  • Short- and long-term disability insurance.
  • Life and AD&D insurance.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • CVS Minute Clinic and Teledoc access.
  • Spousal Advantage Reimbursement Plan.
  • Identity Theft Protection and Legal Plan.
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