Healthcare Operations Manager

DaVita Kidney Care•Jacksonville, FL

8d•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager, also referred to as a Facility Administrator, to lead an outpatient clinic. This is a front-line leadership role focused on patient care, team development, clinic operations, financial performance, and quality improvement. Healthcare experience is not required, although the position requires management experience or equivalent renal experience. The manager oversees the clinic’s operations and performance, works with clinical and financial teams, and partners with the Regional Operations Director to address employee and patient concerns and advance regional goals and standards. The role offers autonomy in running the clinic with support from the director, regional peers, and the company. The manager must be available when the clinic is open. DaVita describes a team-oriented environment with opportunities for professional growth and performance-based rewards. The company offers a competitive total rewards package and benefits including medical, dental, and vision coverage, a 401(k) match, paid time off, paid training, family resources, EAP counseling, Headspace access, backup child and elder care, maternity and paternity leave, and pet insurance.

Requirements

At least one year of management experience in healthcare, business, or the military, or equivalent renal experience, subject to the discretion of the Divisional Vice President and/or Regional Operations Director.
An associate degree is preferred unless required by state or local law; a bachelor’s degree in a related area is strongly preferred.
A current license to practice as a Registered Nurse if required by the state of employment.
Current CPR certification, or obtain certification within 60 days of hire or change in position.
Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to collaborate with clinical and financial teams.
Completion of a Level 2 background screening through the Florida Care Provider Clearinghouse.

Nice To Haves

Healthcare experience is not required; equivalent renal experience may be considered.
An associate degree is preferred unless required by state or local law.
A bachelor’s degree in a related area is strongly preferred.

Responsibilities

Lead and develop a cross-functional clinical team to deliver quality care to patients, teammates, and the community.
Support patients through relationship-building, clinical goal setting, and quality improvement initiatives.
Manage the clinic’s overall operations and performance, including adherence to budget, expense forecasting, vendor relationships, supply ordering, and compliance monitoring.
Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.
Promote the company’s shared values and recognize teammates who demonstrate them.