Healthcare Operations Manager

DaVita•Toledo, OH

17h•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This is a front-line leadership role for an ambitious, operationally focused, results-driven leader with clinical experience as an RN, LPN, PCT with CCHT, LSW, or RD. The manager directly impacts patient care by building relationships with patients, setting clinical goals, and supporting quality improvement initiatives. The Healthcare Operations Manager develops, mentors, and inspires a cross-functional clinical team, with team size dependent on state laws and clinic census. The role manages the clinic’s overall operations and performance, including budgets, expense forecasts, vendor relationships, supply orders, and compliance. The manager has autonomy to run the clinic, with support from a director, regional peers, and the broader company. The position partners with the Regional Operations Director to address employee and patient concerns and work toward regional goals and standards. The role works collaboratively with clinical and financial teams to achieve business needs. DaVita describes its culture as team-oriented and focused on belonging, professional growth, patient care, and rewarding strong individual and team contributions. Compensation depends on qualifications, skills, competencies, and experience.

Requirements

Clinical experience as an RN, LPN, PCT with CCHT, LSW, or RD is required.
An associate degree is preferred unless required by state or local law; a bachelor’s degree in a related area is strongly preferred.
At least one year of management experience in healthcare, business, or the military, or equivalent renal experience, is required, subject to the discretion of the DVP and/or ROD.
Current license to practice as a Registered Nurse if required by the state of employment.
Current CPR certification, or certification must be obtained within 60 days of hire or change in position.
Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook are required.
Collaboration skills are important for success in the role.
Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Nice To Haves

Associate degree preferred unless required by state or local laws.
Bachelor’s degree in a related area strongly preferred.

Responsibilities

Build relationships with patients and support their health through clinical goal setting and quality improvement initiatives.
Develop, mentor, and inspire a cross-functional clinical team.
Manage the clinic’s operations and performance, including adhering to the budget, forecasting expenses, managing vendor relationships, ordering supplies, and monitoring compliance.
Run the clinic with support and guidance from the director, regional peers, and the broader company.
Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.