Healthcare Operations Manager

DaVita Kidney Care•Lanham, WV
•$89,000 - $141,000•Onsite

About The Position

DaVita is seeking an ambitious, operationally focused, results-driven Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. The role has a direct impact on patient care and clinic performance. Healthcare experience is not required, although the role requires management experience or equivalent renal experience. The Facility Administrator leads and develops a cross-functional clinical team, supports patient relationships and health outcomes through clinical goal setting and quality improvement, and manages the clinic’s overall operation and performance. Responsibilities include managing budgets and forecasts, vendor relationships, supply orders, and compliance. The administrator operates with autonomy while receiving support from a director, regional peers, and the broader company. The position partners with the Regional Operations Director to address employee and patient concerns and work toward regional goals and standards. The role requires daily collaboration with clinical and financial teams. DaVita describes a supportive team environment, opportunities for professional growth, and performance-based rewards. The position is available when the clinic is open.

Requirements

  • At least one year of management experience in healthcare, business, or the military, or equivalent renal experience (such as nurse, dietitian, social worker, or LPN) at the discretion of the DVP and/or ROD.
  • Current license to practice as a Registered Nurse if required by the state of employment.
  • Current CPR certification, or certification obtained within 60 days of hire or change in position.
  • Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to collaborate with clinical and financial teams.

Nice To Haves

  • Associate degree preferred unless required by state or local laws.
  • Bachelor’s degree in a related area strongly preferred.
  • Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Responsibilities

  • Lead, develop, mentor, and inspire a cross-functional clinical team.
  • Support patient relationships and improve patient health through clinical goal setting and quality improvement initiatives.
  • Manage the complete operation and performance of the clinic.
  • Adhere to the clinic budget and forecast expenses.
  • Manage vendor relationships and order supplies.
  • Monitor compliance.
  • Partner with the Regional Operations Director to identify and address employee and patient concerns and advance regional goals and standards.
  • Collaborate daily with clinical and financial teams to produce results aligned with business needs.
  • Help foster a positive, supportive team environment and recognize teammates for demonstrating shared values.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid time off
  • PTO cash out
  • Paid training
  • Family resources
  • EAP counseling sessions
  • Access to Headspace
  • Backup child care
  • Backup elder care
  • Maternity and paternity leave
  • Pet insurance
  • Performance-based rewards
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