Healthcare Operations Manager

DaVita • Norwalk, CT

1d • Onsite

About The Position

DaVita is hiring an ambitious, operationally focused, results-driven Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. The position has direct impact on patient care through clinical goal setting and quality improvement initiatives, while developing a cross-functional clinical team and managing the clinic's operations and performance. Healthcare experience is not required for all candidates, but qualifying management or equivalent renal experience is required.

The manager leads the clinic with support from the director, regional peers, and the broader company. The role includes partnering with the Regional Operations Director to address employee and patient concerns and advance regional goals and standards. The posting emphasizes teamwork, professional growth, work-life balance, and an inclusive culture.

Requirements

• At least one year of management experience in healthcare, business, or the military, or equivalent renal experience (such as nurse, dietitian, social worker, or LPN), subject to the discretion of the DVP and/or ROD.
• Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Current CPR certification, or obtain certification within 60 days of hire or change in position.
• Current license to practice as a Registered Nurse if required by the state of employment.
• Ability to collaborate with clinical and financial teams.

Nice To Haves

• Associate degree preferred, unless required by state or local laws.
• Bachelor's degree in a related area strongly preferred.

Responsibilities

• Lead, develop, mentor, and inspire a cross-functional clinical team to deliver for patients, teammates, and the community.
• Manage the complete operation and performance of the clinic.
• Adhere to the budget and forecast expenses.
• Manage vendor relationships and order supplies.
• Monitor compliance.
• Promote patient health through clinical goal setting and quality improvement initiatives.
• Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
• Collaborate daily with clinical and financial teams to deliver results aligned with business needs.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Paid training.
• Family resources.
• EAP counseling sessions.
• Access to Headspace.
• Backup child and elder care.
• Maternity and paternity leave.
• Pet insurance.
• Performance-based rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree