Healthcare Operations Manager

DaVita Kidney Care•Durham, CA

1d•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This operationally focused, results-driven leader is responsible for the clinic's performance and will directly influence patient care. Healthcare experience is not required, although relevant management or renal experience is required. The manager leads and develops a cross-functional clinical team, supports patient relationships and health improvement through clinical goal setting and quality improvement initiatives, and manages the clinic's operations and financial performance. Responsibilities include budget adherence, expense forecasting, vendor relationships, supply ordering, and compliance monitoring. The role partners with the Regional Operations Director to address employee and patient concerns and meet regional goals and standards. The manager has autonomy to run the clinic with support from the director, regional peers, and the wider company, and is expected to be available when the clinic is open.

Requirements

At least one year of management experience in healthcare, business, or the military, or equivalent renal experience such as nurse, dietitian, social worker, or LPN experience; exceptions may be considered at the discretion of the DVP and/or ROD.
Current license to practice as a Registered Nurse if required by the state of employment.
Current CPR certification, or obtain certification within 60 days of hire or change in position.
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.
Ability to collaborate with clinical and financial teams.

Nice To Haves

Associate degree preferred, unless required by state or local laws.
Bachelor's degree in a related area strongly preferred.
Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Responsibilities

Lead, develop, mentor, and inspire a cross-functional clinical team.
Support patient relationships and improve patient health through clinical goal setting and quality improvement initiatives.
Manage the complete operation and performance of the clinic.
Adhere to the budget and forecast expenses.
Manage vendor relationships and order supplies.
Monitor compliance.
Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.