Entry-Level Healthcare IT Technician

TEKsystems•New Haven, CT

5d•$20 - $24•Onsite

About The Position

The Entry-Level Healthcare IT Technician will support the activation of a new neuroscience patient care tower in New Haven, working with medical devices, technology assets, and deployment activities. The role is suited to an early-career, hands-on technology professional; prior biomedical equipment experience is not required, and training is available for a candidate with technical aptitude, curiosity, and a strong work ethic. The technician will receive, inventory, tag, track, install, inspect, and troubleshoot equipment and technology assets. The work involves collaboration with Clinical Engineering, Facilities, Technology, project teams, healthcare staff, and other stakeholders. The position is primarily based in New Haven, with occasional travel to other client sites in Connecticut. It is a contract-to-hire position and is fully onsite.

Requirements

Strong interest in technology and building a long-term technical career.
Basic Microsoft Office experience, particularly with Excel.
Strong attention to detail and organizational skills.
Good communication and customer service skills.
Strong problem-solving ability and willingness to learn.
Ability to work independently and as part of a team.
Ability to travel to other client locations in Connecticut as needed.
Reliable transportation and a valid driver's license may be required based on travel responsibilities.

Nice To Haves

Associate's or bachelor's degree (preferred, but not required).
Experience or background in entry-level IT, technical support, desktop support, help desk, IT support, or field service.
Technical school, trade school, community college, or university program background.
Experience with PC building, electronics repair, or hardware troubleshooting.
Background in AV, telecommunications, low-voltage work, manufacturing, assembly, or maintenance.
Background in automotive work, military service, construction, or technical trades.

Responsibilities

Support deployment and activation of medical devices and technology assets throughout a newly constructed patient care tower.
Receive, unpack, inventory, tag, label, and track incoming medical equipment and technology assets.
Assist with equipment installations, hardware deployments, and technology setup.
Assemble and disassemble equipment and perform basic troubleshooting.
Read service manuals, diagrams, schematics, and technical documentation.
Conduct equipment inspections, testing, and quality checks before clinical use.
Use Microsoft Excel and internal tracking systems to document installations, project activity, and inventory.
Maintain accurate records of equipment status, repairs, deployments, and project milestones.
Coordinate with Clinical Engineering, Facilities, Technology, and Project teams to keep deployments on schedule.
Support equipment moves, upgrades, replacements, and deployment initiatives.
Identify and troubleshoot basic equipment issues and escalate more advanced problems.
Provide professional customer service to healthcare staff and project stakeholders.
Follow safety procedures in active construction and healthcare environments.
Travel occasionally to other Connecticut client locations to support equipment, technology, or project needs.