Entry Level Technician

Penske Automotive Group • Village of Port Chester, NY

5d • Onsite

About The Position

BMW Service Center, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on providing an excellent customer experience, repairing and maintaining vehicles to high standards, communicating technical information to Service Advisors, and complying with quality, timeliness, and safety requirements. The position has no supervisory responsibilities and primarily takes place in an automotive shop.

Requirements

• High school diploma or equivalent.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Safe working knowledge of shop tools and equipment.
• Valid driver's license and a good driving record.
• Exceptional customer service skills and an interest in providing an excellent customer experience.
• Knowledge of automotive systems.
• Ability to use technical reference materials and technical manuals.
• Ability to communicate technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Positive attitude, reliability, enthusiasm, and a team-oriented approach.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Excellent communication skills and ability to work well in a team environment.

Nice To Haves

• Brand knowledge.
• Previous Automotive Technician experience or recent completion of automotive technician trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help ensure customers receive a world-class service experience throughout their vehicle ownership journey.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Meet manufacturer quality and timeliness standards for repair and maintenance work.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation regulations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and career growth and advancement opportunities tailored to performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED