IT Low Voltage Technician - Entry Level
About The Position
The IT Retail Services Low Voltage Technician installs and updates network cabling and systems at Kwik Trip retail locations, ensuring IT, communications, and camera equipment are properly installed to meet business needs. The technician serves as a liaison between IT and business departments, assists with networking projects, and helps train new team members. The role is based in La Crosse, Wisconsin, and involves travel throughout Kwik Trip’s footprint, with regular overnight stays on Monday and Tuesday nights. The work schedule is Monday through Friday during the daytime.
Requirements
- High school diploma or GED.
- Vocational/technical post-high-school education, such as an associate degree or equivalent.
- 0–2 years of experience, with a minimum of 1 year in IT Retail Services or a related field.
- Strong communication skills.
- Knowledge of electrical safety procedures.
- Familiarity with Windows OS, POS systems, and network hardware such as switches, routers, and patch panels.
- Ability to troubleshoot hardware and software issues and install network cabling.
- Skill in using punch-down tools and rack-mounting systems.
- Understanding of the ServiceNow FSM system for task execution and inventory tracking.
- Ability to lift up to 50 pounds and work in various environmental conditions.
- Ability to frequently stand, walk, climb, and operate tools or vehicles.
Nice To Haves
- Electrician experience.
- Blueprint-reading skills.
Responsibilities
- Install low-voltage cabling and equipment for new store builds, remodels, and company projects.
- Test and troubleshoot cabling systems and camera installations.
- Perform basic break/fix work for cameras and digital displays.
- Hang cameras and digital displays and complete software setup as needed.
- Assist with basic Field Service Technician tasks when required.
- Participate in ongoing training and provide feedback on procedures.
- Travel across Kwik Trip’s footprint, including regular overnight stays Monday and Tuesday nights.
- Act as a liaison between IT and business departments and assist with networking projects.
- Provide training for new team members.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Coworker bonuses ranging from 8% to 12% of gross annual wages depending on company profitability
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
