IT Low Voltage Technician - Entry Level

Kwik Trip • La Crosse, WI

9d • Onsite

About The Position

Join Kwik Trip’s IT Retail Services team as a Low Voltage Technician, installing and updating network cabling and systems at Kwik Trip retail locations. The role ensures IT, communications, and camera equipment are properly installed to meet business needs. The technician serves as a liaison between IT and business departments, assists with networking projects, and helps train new team members. The position is based in La Crosse, Wisconsin, and involves travel across Kwik Trip’s footprint, with regular overnight stays on Monday and Tuesday nights each week. The work schedule is Monday through Friday.

Requirements

• Vocational/technical post-high-school education, such as an associate degree or equivalent.
• 0–2 years of experience, with at least 1 year in IT Retail Services or a related field.
• High school diploma or GED.
• Strong communication skills.
• Knowledge of electrical safety procedures.
• Familiarity with Windows OS, POS systems, and network hardware such as switches, routers, and patch panels.
• Ability to troubleshoot hardware and software issues and install network cabling.
• Skill using punch-down tools and rack-mounting systems.
• Understanding of the ServiceNow FSM system for task execution and inventory tracking.
• Ability to lift up to 50 pounds and work in various environmental conditions.
• Frequent standing, walking, climbing, and operating tools or vehicles.

Nice To Haves

• Electrician experience.
• Blueprint-reading skills.

Responsibilities

• Install low-voltage cabling and equipment for new store builds, remodels, and company projects.
• Test and troubleshoot cabling systems and camera installations.
• Perform basic break/fix work for cameras and digital displays.
• Hang cameras and digital displays and complete software setup as needed.
• Assist with basic Field Service Technician tasks when required.
• Participate in ongoing training and provide feedback on procedures.
• Travel across Kwik Trip’s footprint, including regular overnight stays on Monday and Tuesday nights each week.

Benefits

• Health insurance
• 401(k)
• Paid time off
• Bonuses ranging from 8–12% of each coworker’s gross annual wage, depending on company profitability
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree