Healthcare Assistant Security Manager - Walnut Creek

Blackstone Consulting, Inc.•Walnut Creek, CA

5d•Onsite

About The Position

Blackstone Consulting, Inc. (BCI) is seeking a dedicated Healthcare Assistant Security Manager to support the security and care delivery team for a healthcare provider. The role assists the Security Manager with planning and managing security services, prioritizing administrative tasks, and driving operations at an assigned site. It includes coaching, developing, and leading Healthcare Security Officers and Supervisors on duty. The position involves monitoring and patrolling the site, responding to safety and security incidents, de-escalating disturbances, and preparing accurate logs and investigative reports. The assistant manager also interprets relevant reports, laws, and procedures; maintains the Lost and Found log in accordance with departmental restrictions; and ensures property removals comply with policy and client standards. The work takes place in a fast-paced healthcare environment where patients, staff, and visitors rely on professional, compassionate service and conditions can change quickly from calm to urgent.

Requirements

At least three years of supervisory experience in a healthcare setting.
At least 18 years of age and a high school diploma or GED.
Reliable and functional means of communication, such as a cell phone.
Legal right to work in the United States.
Fluent English writing and speaking skills.
Valid government-issued driver's license or state-issued ID.
Participate in pre-employment drug and background screening.
Complete a healthcare competency assessment and training on defusing assaultive behaviors.
Ability to learn, retain, and perform basic healthcare security functions.
Ability to identify, educate about, manage, and report security risks affecting service delivery.
Ability to communicate effectively with different stakeholder groups and departments.
Ability to demonstrate professional behavior responsive to client needs.
Ability to motivate, inspire, and influence others.

Nice To Haves

Active state-issued guard card.

Responsibilities

Assist the Security Manager in planning and managing security services, prioritizing administrative tasks, and driving operations at an assigned site.
Coach, develop, and lead Healthcare Security Officers and Supervisors on duty.
Observe and immediately report signs of crime, disorder, safety hazards, and unusual activity.
Patrol on foot or by vehicle to identify unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
Verbally and physically de-escalate individuals as needed.
Direct people causing a disturbance to leave the property calmly and respectfully.
Respond to fires, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials incidents, and inclement weather.
Prepare accurate logs and investigative reports in writing, by typing, or by entering information.
Read and interpret police reports, local and state laws, and procedure manuals.
Maintain the Lost and Found department log in accordance with departmental restrictions.
Ensure property removal complies with applicable policy and client standards.

Benefits

Medical insurance, including a Kaiser HMO option with a $0 annual deductible and stated copays and out-of-pocket maximum.
Vision insurance through Guardian for employees and eligible dependents.
PPO dental insurance through Guardian for employees and eligible dependents.
Retirement benefits available for purchase through Empower and eligibility to enroll in a 401(k) savings plan after at least six months of employment, for employees age 18 or older.
Short-term and long-term disability coverage available for purchase through Guardian.
Employee Assistance Program through Guardian WorkLifeMatters, paid 100% by BCI.
Voluntary life and AD&D insurance available for purchase through Guardian.
Accident and critical illness supplemental insurance options.
Pet insurance available for purchase through Nationwide; additional plans offered through Aflac and TransAmerica.
Annual wage increases every January.
Employee resource group offering scholarship, mentorship, and other programs for women and allies.
Paid time off.
Monthly recognition and award programs.
On-the-job training, mentorship, scholarships, and career development.