Surgical Account Manager - Oakland/Walnut Creek

Medtronic•Oakland, CA

6d•Remote

About The Position

Medtronic is seeking a Surgical Account Manager to drive surgeon demand across its full Surgical Center of Technology portfolio, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, and Access & Instrumentation. The role develops and executes strategic sales plans, identifies practice trends, builds customer relationships, and drives market growth and product adoption. The position may be elevated to Senior for exceptionally qualified candidates. This is a remote position, not based at a Medtronic facility. The employee must reside in the territory, which includes Oakland, Walnut Creek, San Ramon, and Danville, California, and drive to multiple accounts. A valid driver's license is required. The role works with clinical and administrative stakeholders, internal account teams, and field distribution partners to expand business opportunities, conduct business reviews, and support regional and national conversion efforts. Performance is measured by disposable and hardware quota attainment, contract-category expansion, and opportunity management and forecasting accuracy.

Requirements

High school diploma or equivalent and 6 or more years of relevant sales, clinical, or related experience; or an associate degree and 4 or more years; or a bachelor's degree and 2 or more years.
Relevant experience must be in medical devices, medtech, healthcare, or life sciences.
Must be based in the East Bay area and reside within the territory.
Valid driver's license and ability to drive to multiple accounts throughout the region.
Unrestricted U.S. work authorization at hire and for the duration of employment for roles below Principal level.

Nice To Haves

Strong operating-room sales experience with consistent quota attainment or overachievement.
Demonstrated success growing new business and managing a sales territory in a highly competitive environment.
Strong understanding of clinical environments and ability to communicate complex product information to diverse stakeholders.
Experience building and managing key customer relationships with clinical and administrative decision-makers.
Ability to analyze business trends and use insights to develop actionable strategies.
Excellent organizational and time-management skills.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively within a team environment.
Proficiency with CRM software such as SF.com and the Microsoft Office Suite.

Responsibilities

Serve as the main point of contact across Medtronic account teams, including District Managers, Sales Area Directors, Sales Operations Specialists, and teams specializing in GYN and Hernia portfolios.
Lead the creation and execution of account-level contractual strategies.
Optimize contracts and drive category expansion across Surgical.
Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
Develop and maintain strong relationships with key economic and clinical stakeholders.
Drive adoption and utilization of Surgical Center of Technology products, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, and Access & Instrumentation.
Cultivate and strengthen relationships with field distribution partners.
Maximize partnership programs and leverage account intelligence to increase market share.
Achieve or exceed disposable quotas, including strategic and core products, and hardware quotas.
Expand contract categories and improve opportunity management and forecasting accuracy.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account for eligible regular employees working 20 or more hours per week.
Tuition assistance or reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans for regular employees.
401(k) plan with employer contribution and match for regular employees.
Short-term disability for regular employees.
Paid time off and paid holidays for regular employees.
Employee Stock Purchase Plan for regular employees.
Employee Assistance Program for regular employees.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums, for regular employees.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.