Surgical Account Manager - Oakland/Walnut Creek

Medtronic•Oakland, CA
•Remote

About The Position

Medtronic is seeking a Surgical Account Manager to drive surgeon demand and adoption across the Surgical Center of Technology portfolio, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, and Access & Instrumentation. The role develops and executes strategic sales plans, identifies practice trends, and builds customer relationships to grow the market. The position works with clinical and administrative stakeholders to expand business opportunities, conduct business reviews, and support regional and national conversion efforts. The role is remote and is not based at a physical Medtronic site, but the employee must reside within the territory and drive to multiple accounts. The territory includes Oakland, Walnut Creek, San Ramon, and Danville, California. A valid driver's license is essential. Medtronic may raise the position to Senior for exceptionally qualified candidates.

Requirements

  • High school diploma or equivalent and 6+ years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences; or an associate degree and 4+ years of relevant experience; or a bachelor's degree and 2+ years of relevant experience.
  • Must be based in the East Bay area.
  • Valid driver's license.

Nice To Haves

  • Strong operating-room sales experience with consistent quota attainment or overachievement.
  • Demonstrated success growing new business and managing a sales territory in a highly competitive environment.
  • Strong understanding of clinical environments and ability to communicate complex product information to diverse stakeholders.
  • Experience building and managing key customer relationships with clinical and administrative decision-makers.
  • Ability to analyze business trends and use insights to develop actionable strategies.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team environment.
  • Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.

Responsibilities

  • Serve as the main point of contact across Medtronic account teams, including District Managers, Sales Area Directors, Sales Operations Specialists, and teams specializing in GYN and Hernia portfolios.
  • Lead the creation and execution of account-level contractual strategies.
  • Optimize contracts and drive category expansion across Surgical.
  • Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
  • Develop and maintain strong relationships with key economic and clinical stakeholders.
  • Drive adoption and utilization of Surgical Center of Technology products, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, and Access & Instrumentation.
  • Cultivate and strengthen relationships with field distribution partners.
  • Maximize partnership programs and use account intelligence to increase market share.
  • Achieve or exceed strategic and core disposable quotas and hardware quotas.
  • Expand contract categories and improve opportunity management and forecasting accuracy.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan offering incentive compensation for achieving or exceeding goals.
  • Health, dental, and vision insurance for eligible regular employees working 20+ hours per week.
  • Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20+ hours per week.
  • Life insurance and long-term disability leave for eligible regular employees working 20+ hours per week.
  • Dependent daycare spending account and tuition assistance/reimbursement for eligible regular employees working 20+ hours per week.
  • Simple Steps global well-being program for eligible regular employees working 20+ hours per week.
  • Incentive plans for all regular employees.
  • 401(k) plan with employer contribution and match.
  • Short-term disability and paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.
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