Healthcare Account Executive (Mid-Market)

Ember AI•Burlingame, CA

About The Position

Ember is hiring a self-motivated Account Executive to help scale and refine its consultative sales motion with healthcare organizations, particularly PE-backed, multi-site specialty provider groups. The AE owns deals end to end, from first meeting through close, engaging C-suite and revenue cycle leaders while guiding technical and operational stakeholders through complex, multi-step sales processes. The role includes contributing self-sourced pipeline as well as managing inbound leads, diagnosing revenue cycle challenges, quantifying their impact, and helping prospective customers align on plans to reduce accounts receivable days and claim denials. The Account Executive will work directly with Ember’s founders on messaging, pricing, packaging, and objection handling, and support conference and trade-show pipeline activity. Compensation is an OTE of $250,000–$300,000, consisting of base salary and commission, depending on experience.

Requirements

  • At least 5 years of closing experience in B2B SaaS or healthcare services/technology.
  • Experience in revenue cycle management (RCM), claims, denials management, or billing workflows.
  • Proven ability to run a multi-step sales process involving 3–6 or more stakeholders.
  • Strong discovery and qualification discipline, including MEDDICC.
  • Comfort selling to CFO, COO, and revenue cycle leadership.
  • Strong CRM discipline and forecasting habits.
  • Ability to communicate clearly in writing and speech with an executive tone.
  • Ability to conduct discovery that surfaces real pain and buying triggers.
  • Comfort with multi-threading and navigating ambiguity.
  • Ability to translate product capabilities into operational and financial outcomes.
  • Ability to maintain clean pipelines, accurate forecasts, and strong handoffs.
  • Ability to pursue suitable deals with urgency and positivity and recognize when to disengage from a poor-fit deal.

Nice To Haves

  • Experience selling into PE-backed healthcare organizations or multi-site groups.
  • Familiarity with EMRs, clearinghouses, or practice management systems.
  • Experience with conference-driven pipeline generation.

Responsibilities

  • Own a pipeline of PE-backed clinic groups from first meeting through close.
  • Run structured discovery with CFOs and vice presidents of revenue cycle.
  • Map buying committees across finance, revenue cycle, IT/EMR, and operations, and manage multi-stakeholder sales processes that may involve significant change management.
  • Build ROI narratives tied to claim denials, accounts receivable aging, cash acceleration, and staffing workload.
  • Coordinate evaluation and contracting steps, including data access, sample pulls, security review, and workflow fit.
  • Deliver clear demonstrations and executive readouts that help drive decisions.
  • Maintain rigorous CRM hygiene and professional communications, including close plans, clear next steps, prompt follow-ups, deal-risk analysis, and mutual action plans that support customer success.
  • Partner with Ember’s founders on messaging, pricing, packaging, and objection handling.
  • Support conferences and trade shows by pre-booking meetings, working leads, and completing follow-up.
  • Create pipeline with BDR support and self-sourced opportunities, and meet early success measures including strong qualification and conversion, clear close plans, closed-won revenue, and fast time to first logo.
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