Health Unit Coordinator - General Surgery
Cleveland Clinic•Mayfield Heights, OH
•Onsite
About The Position
The Health Unit Coordinator supports the organization and flow of Cleveland Clinic Hillcrest Hospital’s 3 West Tower Complex Medical Care unit by performing administrative and clerical tasks. The unit cares for adult and geriatric patients undergoing general, breast, gynecology, pancreatic/liver, and urology surgeries. The coordinator provides customer service to patients, families, and visitors and helps ensure a positive experience. The role works days from 6:30 a.m. to 3:00 p.m.
Requirements
- High school diploma or GED.
- One year of experience in a customer service-related role.
- Experience with typing, computer training, or equivalent coursework.
Nice To Haves
- College degree.
- Microsoft Office experience.
Responsibilities
- Greet, welcome, and orient newly admitted and transferred patients to the unit in person.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers, and discharges.
- Help patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Perform computer tasks, including updating schedules and managing patient information.
- Assist with unit clerical functions and troubleshoot equipment failures involving the call system, portable phones, WOWs, and other unit devices.
Benefits
- Tuition reimbursement.
- Comprehensive benefits supporting health, physical and mental well-being, and the future.
- Resources to learn and grow.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
