Health Unit Coordinator

Shriners Children's•Galveston, TX

About The Position

The Health Unit Coordinator manages the communication center of the inpatient nursing units and communicates courteously, effectively, and efficiently with all customers. The role includes clinical information system and patient record responsibilities such as admissions, discharges, transfers, patient registration, and obtaining and updating insurance information. The coordinator ensures records are complete and accurate for patient billing and makes nursing staff aware of patient needs communicated through the nurse call system. The role also involves notifying appropriate staff during emergencies, acute admissions, and discharges, and providing assistance to nursing staff as needed. The coordinator helps families become oriented to the hospital, answers their questions promptly, and seeks additional information when needed. They communicate patient care information to the appropriate team members, monitor charts for new orders, transcribe physician orders promptly, review pre-operative charts for completion, and complete admission and discharge paperwork according to policy and procedure.

Requirements

High school diploma or GED.
Medical terminology knowledge.
Three years of experience as a Unit Clerk, Unit Secretary, or Health Unit Coordinator.

Nice To Haves

Basic Life Support (BLS).
Pediatric Advanced Life Support (PALS).
Basic computer skills.
Bilingual English/Spanish.

Responsibilities

Assist families in becoming oriented to the hospital.
Answer families’ questions promptly and seek further information as needed.
Communicate patient care information clearly and efficiently to the appropriate team member.
Monitor charts continuously for new orders and transcribe physician orders in a timely manner.
Review pre-operative charts to ensure completion by appropriate staff before surgery.
Complete admission and discharge paperwork according to policy and procedure.
Manage communication for inpatient nursing units and communicate patient needs received through the nurse call system to nursing staff.
Complete patient record and clinical information system responsibilities, including admissions, discharges, transfers, patient registration, and insurance information updates.
Ensure patient records are complete and accurate for billing.
Notify appropriate staff during emergencies, acute admissions, and discharges.
Provide assistance to nursing staff as needed.