Health Unit Coordinator - Med/Surg and Telemetry

Cleveland Clinic • Euclid, OH

1d • Onsite

About The Position

The Health Unit Coordinator supports nurses and other staff on Euclid Hospital’s Med/Surg and Telemetry unit, helping coordinate department flow and monitor traffic entering and leaving the unit. The role contributes to unit organization and the patient experience by welcoming and orienting newly admitted and transferred patients, responding to call lights, facilitating communication, assisting with admissions, transfers and discharges, and maintaining patient records and related documents. The position also includes unit clerical work and troubleshooting equipment failures.

The posting describes the unit as a 20-bed advanced telemetry service for adult and geriatric patients with medical-surgical diagnoses, including patients who may be confused, at risk for falls, or in need of visual monitoring. This is a part-time evening position, scheduled 3:00 p.m. to 11:30 p.m., including every other holiday.

Requirements

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training, or equivalent coursework.

Nice To Haves

• College degree.
• Microsoft Office experience.

Responsibilities

• Greet, welcome, and orient newly admitted and transferred patients to the unit in person.
• Respond to patient call lights and make rounds.
• Communicate and facilitate communication about patient care among patients, families, other departments, and healthcare team members.
• Assist with processing patient admissions, transfers, and discharges.
• Help patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Perform unit clerical functions.
• Help troubleshoot equipment failures, including problems with the call system, portable phones, WOWs, and other unit devices.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED