Health Unit Coordinator - Med/Surg Neurology

Fairview Health Services•Maplewood, MN

1d•Onsite

About The Position

Fairview is hiring a Health Unit Coordinator for the Med/Surg Neurology Unit at St. John's Hospital in Maplewood, Minnesota. The position is 0.6 FTE (68 hours per two-week pay period), with eight-hour day and evening shifts, a variable weekday schedule, and every-other-weekend rotation. St. John's Hospital is a 184-bed facility providing diagnostic and therapeutic services. The 31-bed Med/Surg Neurology Unit cares for a range of patients, including those needing medical telemetry, surgical care, complex wound care, and neurological or telehealth-related care for conditions such as TIA, stroke, confusion, and seizures. The Health Unit Coordinator provides administrative, reception, records, communication, and coordination support to facilitate patient care and unit operations. The role supports patient admissions, transfers, and discharges; maintains records and status information; assists with technology issues; and helps coordinate information and documentation for ongoing care and discharge.

Requirements

At least 1 year of office experience.

Nice To Haves

At least 1 year of office experience, preferably in a health care setting.
Electronic Health Record knowledge or experience is required/preferred in the posting.
Health Unit Coordinator experience.
Knowledge of or experience with medical terminology.

Responsibilities

Create a welcoming and efficient atmosphere for patients and team members by providing administrative and reception support.
Maintain patient shadow charts in the functional order required by hospital and unit policy, and send them to Health Information Management when patients are discharged.
Monitor and enter information on the patient status board as appropriate.
Perform census management activities for admissions, arrivals, transfers, and discharges.
Communicate effectively with patients, families, the interdependent team, and other disciplines about patient care.
Support customer service needs of internal and external customers, including patients, families, frontline staff, and physicians or licensed independent practitioners.
Support holistic nursing theory based on Watson's theory of caring, the practice standards of the American Holistic Nurses' Association, and the Professional Partnership Model.
Troubleshoot technology concerns that arise on the unit.
Coordinate information to facilitate patient care progression and assemble discharge information for patients going home or transferring to skilled nursing facilities, transitional care units, and other settings.
Work with clinics, hospitals, and other agencies to obtain patient records needed for ongoing care within Fairview facilities.
Support and help facilitate patient signup for MyChart.
Where applicable, obtain information for patient registration, update demographic and health insurance information, and verify insurance eligibility according to site standards.
Maintain knowledge of and comply with relevant laws, regulations, policies, procedures, and standards.
Participate in creating and implementing improvements.