Health Information Specialist I

Datavant•Alabama, AL

About The Position

Datavant is a healthcare data collaboration platform that provides data solutions to organizations across the healthcare ecosystem. The Health Information Specialist I receives and processes patient health information requests, manages and safeguards patient records, and ensures medical privacy and HIPAA compliance. The role may involve preparing and assembling patient charts, creating digital images of paperwork for electronic medical records, retrieving and transmitting records, answering calls, assisting walk-in patients, and performing administrative tasks. The position requires meeting site-specific productivity expectations and may include other duties as assigned.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process patient health information requests in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Maintain working knowledge of company and facility software and follow applicable codes of conduct and policies.
Inform the manager about work, site difficulties, and fluctuating volumes.
Manage and safeguard patient health records and ensure compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in electronic medical records.
Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
Answer inbound and outbound calls and may assist patient walk-ins.
May handle faxes, open mail, perform data entry, and schedule pick-ups.
Meet productivity expectations established for the specific site.
Assist with additional duties or responsibilities as required.