Health Information Specialist I

Datavant•Simi Valley, CA

12d•Onsite

About The Position

Datavant is hiring an entry-level Health Information Specialist I to process release-of-information requests, particularly requests for medical records. The role requires timely, accurate work and high-quality customer service while protecting patient privacy. All access and disclosures must comply with the request, authorization, company and facility policies, and HIPAA regulations. This is an onsite, full-time position in Simi Valley, California, with a Monday-through-Friday schedule from 8:30 AM to 5:00 PM. The specialist receives and processes requests for patient health information, manages and safeguards patient records, prepares and assembles charts, creates digital images of paperwork for electronic medical records, and retrieves and transmits records to authorized internal and external requestors. The position may also involve answering calls, assisting walk-in patients, administrative tasks, and scheduling pickups. Datavant provides onsite or virtual training, job shadowing with an assigned mentor, and company equipment. The role requires a high school diploma or GED, basic computer proficiency, accurate data entry, strong attention to detail, and professional English communication skills. Candidates should be able to manage multiple tasks, work with minimal supervision in a fast-paced, high-volume environment, adapt to changing priorities, commute between locations as needed, and work overtime during peak seasons when required. The estimated base pay is $24 per hour. The role is not eligible for employment sponsorship. Some client sites may require post-offer health screenings and proof of or completion of vaccinations, with exemption requests reviewed case by case.

Requirements

High school diploma or GED.
Ability to commute between locations as needed.
Ability to work overtime during peak seasons when required.
Basic computer proficiency and proficiency with Microsoft Office, including Word and Excel.
Comfort using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.
Detail- and quality-oriented approach to accurate, compliant medical-record information.
Strong data-entry skills.
Ability to work with minimal supervision and respond to changing priorities and role needs.
Ability to organize and manage multiple tasks and work in a fast-paced, high-volume environment.

Nice To Haves

Knowledge of HIPAA and medical terminology.
Familiarity with electronic health record and billing systems.
Experience working with subpoenas.
Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with onsite clients and customers.
Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Verify patient authorizations and retrieve and release records in compliance with HIPAA and applicable policies.
Maintain confidentiality and security of privileged information and safeguard patient records against unauthorized disclosure.
Manage patient health records and maintain accurate, timely documentation.
Prepare new patient charts using documents and information from paper sources and electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
Maintain working knowledge of company and facility software and adhere to codes of conduct and policies.
Inform the manager of work, site difficulties, and fluctuating volumes.
Answer inbound and outbound calls and, as needed, assist patient walk-ins.
As needed, handle administrative duties such as faxes, mail, and data entry; schedule pickups; and perform other assigned duties.
Meet site-specific productivity expectations.
Assist with additional work duties or responsibilities as required.