Health Information Specialist I

Datavant•Winchester, VA

8d•$15 - $18•Onsite

About The Position

Datavant is a healthcare data collaboration platform that provides data solutions to organizations across the healthcare ecosystem. The Health Information Specialist I receives and processes patient health information requests, manages and safeguards patient records, and supports accurate and secure handling of medical records in compliance with HIPAA and applicable company and facility policies. The role includes preparing and assembling patient charts from paper and electronic sources, creating digital images of paperwork for electronic medical records, retrieving and transmitting records in response to internal and external requests, and responding to calls. The specialist may also assist walk-in patients and with administrative tasks such as faxing, opening mail, data entry, and scheduling pickups. The position is based at 1870 Amherst St, Winchester, VA 22601, and requires meeting site-specific productivity expectations. The role is not eligible for employment sponsorship.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information and consistently apply medical privacy regulations to prevent unauthorized disclosure.
Maintain working knowledge of company and facility software.
Follow the company's and customer facilities' codes of conduct and policies.
Inform the manager about work, site difficulties, and fluctuating volumes.
Manage patient health records, safeguard patient records, and ensure compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Respond to requests for patient records from within the facility and external sources by retrieving and transmitting records appropriately.
Answer inbound and outbound calls.
May assist patients who walk in.
May assist with administrative duties, including handling faxes, opening mail, and data entry.
Meet productivity expectations established for the specific site.
May schedule pickups.
Assist with additional duties and responsibilities as required.