Health Information Specialist I

Datavant•Winchester, VA

8d•Onsite

About The Position

Datavant is a healthcare data collaboration platform that provides data solutions to organizations across the healthcare ecosystem. The Health Information Specialist I receives and processes patient health information requests in accordance with company and facility policies and procedures, maintains confidentiality and security of privileged information, and applies medical privacy regulations to prevent unauthorized disclosure. The role manages and safeguards patient health records and ensures compliance with HIPAA standards. The position prepares new patient charts using paper and electronic sources, assembles records in standard order, checks them for accuracy and completeness, and creates digital images for storage in electronic medical records. It retrieves and transmits records in response to requests from within the facility and external sources. The specialist also handles inbound and outbound calls, may assist walk-in patients and with administrative tasks such as faxes, mail, and data entry, and may schedule pickups. The role requires meeting site productivity expectations, communicating work or site difficulties and fluctuating volumes to a manager, and taking on other duties as assigned. The position is located at 1870 Amherst St, Winchester, VA 22601.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information according to company and facility policies and procedures.
Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Manage and safeguard patient health records and ensure compliance with HIPAA standards.
Prepare new patient charts using documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Retrieve and appropriately transmit patient records in response to requests from within the facility and external sources.
Answer inbound and outbound calls.
May assist patients who walk in.
May assist with administrative duties, including handling faxes, opening mail, and data entry.
Meet productivity expectations outlined for the specific site.
May schedule pickups.
Inform the manager about work, site difficulties, and/or fluctuating volumes.
Assist with additional duties or responsibilities as evident or required.