Health Information Specialist I

Datavant • Boston, MA

17d • Onsite

About The Position

Datavant is seeking a temporary Health Information Specialist to support front desk operations and Release of Information (ROI) services at an onsite healthcare location in Boston, Massachusetts. This patient-facing position helps ensure medical record requests are handled accurately, promptly, and in compliance with HIPAA, privacy regulations, and facility policies. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time. The position may suit someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization.

Requirements

• High school diploma or equivalent from an institution accredited and recognized by the State Department of Education.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable regularly using phones, fax machines, printers, and other general office equipment.
• Professional verbal and written communication skills in English.
• Detail- and quality-oriented approach to accurate and compliant medical record information.
• Strong data entry skills.
• Able to work with minimum supervision while responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks in a fast-paced environment while working quickly.
• Pass an annual introductory HIPAA examination, administered in accordance with employee review.
• Complete and pass a 90-day ROI Certification course with a score of 85% or higher.
• Meet applicable client post-offer health screening and vaccination requirements, subject to case-by-case review of exemption requests.

Nice To Haves

• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with onsite clients and customers.
• Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

• Serve as the front desk contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and promptly.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties, including data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED