Health Information Specialist I - Wisconsin

Datavant•Wausau, WI

About The Position

Datavant is hiring a Health Information Specialist I to manage and process patient health records while protecting confidential information and complying with HIPAA and applicable company and facility policies. The role includes receiving and fulfilling requests for medical information, preparing and organizing patient charts, digitizing paperwork for electronic medical records, and retrieving and transmitting records to authorized recipients. The position also involves answering inbound and outbound calls, potentially assisting walk-in patients, and helping with administrative tasks such as fax handling, opening mail, and data entry. The schedule is Monday through Friday, with 8-hour shifts scheduled between 8:00 AM and 5:30 PM EST. The role may require overtime during peak seasons and commuting between locations as needed. Pay is estimated at $15 per hour. This job is not eligible for employment sponsorship. Post-offer health screenings and vaccination requirements may apply depending on client requirements.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort with bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information and consistently apply medical privacy regulations to prevent unauthorized disclosure.
Maintain working knowledge of company and facility software.
Adhere to company and customer facility codes of conduct and policies.
Inform the manager of work, site difficulties, and fluctuating volumes.
Assist with additional work duties or responsibilities as needed.
Manage patient health records and safeguard patient records in compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in electronic medical records.
Respond to requests for patient records from facility staff and external sources by retrieving and transmitting records appropriately.
Answer inbound and outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Meet productivity expectations established for the specific site.
May schedule pick-ups.
Perform other duties as assigned.