Health Information Specialist I
About The Position
Datavant is a healthcare data collaboration platform that provides data solutions for organizations across the healthcare ecosystem. The Health Information Specialist I supports front desk operations and Release of Information (ROI) services at a healthcare location in Englewood, New Jersey. The role helps ensure medical record requests are handled accurately, promptly, and in compliance with applicable privacy requirements. It involves direct interaction with patients, providers, and authorized requestors and offers the opportunity for long-term growth within a healthcare organization. This is a full-time, onsite position with a stated schedule of 7:30 a.m. to 4:00 p.m. Eastern Time. The estimated base pay is $15.92–$19.44 per hour. The role is not eligible for employment sponsorship. Client-required post-offer health screenings and vaccination proof or completion may apply; exemption requests are reviewed case by case.
Requirements
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
- Ability to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfort using phones, fax machines, printers, and other general office equipment regularly.
- Professional verbal and written communication skills in English.
- Detail- and quality-oriented approach to accurate, compliant medical record information.
- Strong data-entry skills.
- Ability to work with minimal supervision and respond to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Ability to respond to requests in a fast-paced environment and stay organized while working quickly.
- Pass the annual introductory HIPAA examination.
- Complete and pass a 90-day ROI Certification course with a score of at least 85%.
Nice To Haves
- Experience in a healthcare environment.
- Previous production- or metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with onsite clients and customers.
- Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.
Responsibilities
- Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
- Provide phone support to patients, providers, and authorized requestors.
- Process Release of Information (ROI) requests accurately and promptly.
- Fax and scan medical record requests, and manage incoming and outgoing requests.
- Burn medical images to CDs and share images electronically as required.
- Support client relationship management through professional communication.
- Assist with reporting and administrative duties, including data entry and email.
- Ensure compliance with HIPAA, privacy regulations, and facility policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
