Health Information Specialist I

Datavant • Wallingford, CT

14d • $15 - $18 • Onsite

About The Position

Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Wallingford, Connecticut. The role supports timely, accurate, and compliant handling of medical record requests and involves direct interaction with patients, providers, and authorized requestors. The position is onsite, full-time, and scheduled for 8:00 a.m.–4:30 p.m. Eastern Time.

The specialist handles in-person and phone inquiries, processes medical-record requests, manages faxing and scanning, and helps deliver medical images by CD or electronically. The role also includes administrative tasks, client communication, and compliance with HIPAA, privacy regulations, and facility policies. Datavant describes the position as suitable for someone interested in long-term growth within a healthcare organization.

The role requires a high school diploma or equivalent from an accredited institute recognized by the State Department of Education. Employees must pass an annual introductory HIPAA examination and a 90-day ROI Certification course with a score of at least 85%. Overtime may be required during peak seasons. Clients may also require post-offer health screenings and proof of or completion of vaccinations; exemption requests are reviewed case by case. This job is not eligible for employment sponsorship.

Requirements

• High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
• Basic computer proficiency.
• Professional verbal and written communication skills in English.
• Detail- and quality-oriented approach to accurate and compliant medical-record information.
• Strong data-entry skills.
• Ability to work with minimum supervision while responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks in a fast-paced environment while working quickly and maintaining attention to detail.
• Comfort using phones, fax machines, printers, and other general office equipment regularly.
• Ability to work overtime during peak seasons when required.
• Pass the annual introductory HIPAA examination.
• Pass the 90-day ROI Certification course with a score of 85% or higher.
• Meet applicable client post-offer health screening and vaccination requirements, subject to case-by-case review of exemption requests.

Nice To Haves

• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfort proposing new ideas, process improvements, and feedback to internal stakeholders.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and in a timely manner.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties, including data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED